Answering the Call: Updates to Public Safety Dispatcher Training
Join host Critley King-Smith in a conversation with Department of Criminal Justice Training Deputy Commissioner Brian Bowling and Telecommunications Section Supervisor Lee Ann Boyle to discuss the introduction of the Telecommunications Overview Training Standards, updates to the Public Safety Dispatch Academy curriculum and honoring the heroes behind the headset as we move toward National Public Safety Telecommunicators Week.
Click here for more information about the Public Safety Dispatch Academy.
About Our GuestS
Brian Bowling, Deputy Commissioner and KLEMF Board Chair
Brian Bowling brings over thirty years of dedicated law enforcement service to his role as deputy commissioner. Before his appointment, he served as Chief of the Flemingsburg Police Department, following a distinguished 23-year career with the Kentucky State Police, from which he retired as a Captain. Bowling holds a bachelor’s degree in police administration from Eastern Kentucky University and a master’s degree in administration of justice from the University of the Cumberlands.
Lee Ann Boyle, Telecommunications Section Supervisor
Before joining DOCJT, Lee Ann Boyle began her career as a dispatcher for the City of Berea, KY, and joined the Berea Police Department as an officer in 1999. There she served 19 years and was named the 2003 Police Officer of the Year. At DOCJT, Boyle has been an instructor, class coordinator, and currently, supervisor of the Telecommunications Section. In 2019, she was honored with the Kentucky Women’s Law Enforcement Network’s Lifetime Achievement Award. She holds a bachelor’s degree in police administration and has presented Senate Citation at the state’s capital child exploitation cases.
The Bluegrass Beat is recorded and produced by the Kentucky Department of Criminal Justice Training’s Public Information Office, a proud member of Team Kentucky.
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Music by Digital Juice and StackTraxx.